Policies, Procedures and Payments
How do I register for classes?
Online registration is required for all Ultimate Bootcamp programs. Online registrations close Thursday midnight before a class or program begins.
- Add Classes of your choice to the cart
- Log In or Create an Account (email verification is required for new Accounts)
- Review Order
- Complete Online Payment
- If successful, you will receive an Email Confirmation and will see the classes appear in your Account Dashboard
Can I register for my friend, partner or co-worker?
No. Due to the health history information and other Agreements required for electronic registration you may not register for third parties.
Can I just show up to a class?
If your name is not on our electronic rosters, for your safety - and the safety of others in the class - you will NOT BE ALLOWED to participate in the workout.
What types of payment are accepted?
To safely and securely process your online payments, we use the online vendor PayPal. A PayPal account is NOT required to process credit or debit card payments.
- Credit/Debit Card
- E-Checks (PayPal Account required)
- PayPal (PayPal Account required).
What is your refund policy?
Bootcamp Basics, Special Workshops and Clinics are non-refundable. You may contact us 3 business days or more before the class begins in order to transfer your registration to a future Blast or Basics Class.
Ultimate Bootcamp 4-week or X Blast fitness programs may be refunded, minus a $40 administration fee, if you contact us by noon, the Wednesday before a session begins. Classes are non-refundable once the session begins. Refunds processed 60 days or more after the initial purchase are subject to PayPal's 2.5% processing fee.
Discounts, coupons, scrip, and other promotional pricing may not be combined. Refunds are not available for promotional pricing on previous purchases.
In cases of illness, injury or other extreme situations, pro-rated credit may be given for future bootcamp classes if you contact Ultimate Bootcamp as soon as you are aware a situation has arisen. In some cases, a physicians note will be required.
In the rare instance Ultimate Bootcamp is forced to make a cancellation, your registration may be forwarded into an alternate session or class or refunded at your request.
Ultimate Bootcamp Programs
You can read more about our workouts in the PROGRAMS section of our web site
Is Ultimate Bootcamp for me?
Bootcampers must have a minimal aerobic base and be able to quickly walk at least one mile comfortably (or jog at least one mile if participating in the Advanced BLAST workout). If you have prior injuries or conditions that you think might limit your participation, speak to your physician to see if becoming more physically active by attending Ultimate Bootcamp is right for you. Let them know that you'll be doing aerobic and anaerobic drills mixed with medium to high impact exercises and muscle conditioning.
Who participates in Ultimate Bootcamp?
Ultimate Bootcamp participants all have one thing in common, they all want motivation. Whether you're an average New Englander looking to jump-start a fitness routine, change up your current routine, get in shape for a wedding or a former athlete looking for a new challenge, Ultimate Bootcamp provides the motivation and positive group atmosphere for your success. Our program produces results because our talented trainers love to push YOU towards YOUR fitness goals.
What kind of exercises will we be doing?
Ultimate Bootcamp classes are designed to give you a total body workout each week. One day we might be doing cardiovascular challenges and lower body, the next day we might be doing partner exercises, athletic drills and relay races. No two classes are ever the same and you'll get the benefit of being trained by multiple creative and motivating trainers throughout your 4 week session, so you'll never be bored.
I'm not a runner, do we have to run in class?
Ultimate Bootcamp isn't a running club. Ask a class of 30 bootcampers if they LOVE to run, and only a few will raise their hands! We DO utilize jogging in our daily warm-ups and in some drills to get your body warm and heart rate up. Also be prepared to keep your heart-rate up by doing high knees, jumping jacks, side shuffles and other cardio drills.
How old is the average participant?
While you have to be at least 18 years of age to participate in Ultimate Bootcamp programs, bootcampers come from all age brackets. College athletes and grandparents can be seen in our boot camps, both of which have experienced great results from our fitness programs. To determine the average age of the participants at your neighborhood Ultimate Bootcamp location, all you need to do is take a look at your local banks, grocery stores and parks to find out who might attend the classes in your area.
What kind of results can I expect from doing 4 weeks of Ultimate Bootcamp?
The average exerciser burns almost 10 calories per minute in an Ultimate Bootcamp class! And although everyone is different, but you can be sure to feel more energized, more confident in your skin, and stronger as we tone lean muscle and burn calories. Some participants loose oodles of pounds, some lose pants/dress sizes. We also provide nutritional support through our blog articles which helps you reach your goals faster.
Can I drop into a 4-week bootcamp to try it out?
Because we want participants to see results in Ultimate Bootcamp 4-week programs, we increase the intensity and pace of the workouts from the first week to the last week. Since safety is our first concern, dropping into an Ultimate Bootcamp session already in progress is a risk. But, there is good news!
You can sample Ultimate Bootcamp workouts by registering and attending a weekend morning Bootcamp BLAST or BASICS class. It's the perfect way to get a taste of what Ultimate Bootcamp is all about in a safe and fun setting where the workouts are tailored to you.
First Workout only $5!
Simply sign up for VIP ACCESS below.
Enter email address or text ULTIMATEBOOTCAMP
from your mobile device.
If I sign up for a 4-week bootcamp, can I switch between morning and evening classes?
We have some of the best Fitness Trainers in New England. Some teach only in the morning, others only in the evening. Switching between morning and evening classes (or locations) throughout a 4-week bootcamp session doesn't allow for the personalized training experience that all of our Fitness Trainers want to give you. Getting to know you - your strengths and your weaknesses - means we have the ability to push you past your limits in a safe, effective manner...something that switching between classes doesn't allow for.
A 4-week bootcamp session has already begin, can I join in?
Our 4-week classes are programmed for the gradual increase in intensity over the 4 week time period. Jumping into a 4-week bootcamp after a session has begun can be a real safety risk for you and the other participants if you don't have the foundational skills and knowledge learned early in the session.
Questions now that you're registered...
Can I make-up classes if I miss a few?
Signing up for an Ultimate Bootcamp session means a commitment to yourself for 4 weeks. Being at class every day will help you successfully achieve your goals. If you miss a class, make-up classes are not available. In cases of long term sickness or emergencies, we are happy to work with you to make other arrangements.
What happens in bad weather?
Ultimate Bootcamp meets rain or shine! Of course, in dangerous conditions, Ultimate Bootcamp will be cancelled. Classes will be made up the Friday of the same week when possible. If class is definitively cancelled - in instances when major snow or flood emergencies are issued ahead of time - a message will appear one hour before class either on the home page of our web site or the voice message system. If there is no message, your Trainer will be waiting for you!
With weather changing so quickly throughout New England, a lightening storm one hour before class could turn into a light sprinkle by the time class begins, and vice versa. There have been rare occasions when class is cancelled during the workout for the safety of the participants.
Is there a place to store my bags and valuables while we workout?
Since we are a 'rolling bootcamp' and travel throughout the parks and neighborhoods, we do not have a safe place to store your belongings, especially valuables. If you need to bring keys or other small belongings with you, we suggest a belted-carryall - such as a runners waist belt - to keep your belongings on your person at all times.
In certain instances, a Trainer may offer to lock valuables and/or belongings in his or her car (if they have a vehicle). Even under these circumstances, a Trainer nor Ultimate Bootcamp will be responsible for lost, stolen, or mistakenly-taken items.
What do I need to bring to class?
Bring a bottle of water, a positive attitude and a towel for after class...you might get a little dirty!
For indoor workouts, a padded mat will help protect your knees, elbows and spine from the hard wood floors. Also, a towel will be helpful to keep the floors sweat-free and slip-free.
What should I wear to bootcamp?
Dress in layers. While working out in the summer or winter months, you will sweat a great deal. If you wear a moisture-wicking shirt as your first layer, you'll be a lot more comfortable. Given that you'll be working out outdoors you might be asked to exercise in the grass. So don't come dressed in your new designer sweat suit!
Indoor workout locations during the colder months are often heated, so dressing in layers is also a good idea.
What kind of shoes should I wear?
You should be in a newer pair of athletic shoes that are made specifically for your feet and the way you walk/run. It all starts from the ground up, so being in the appropriate pair of shoes will help protect your knees, shins, and back from injury. Most bootcampers find running shoes a better option than cross trainers as they tend to be more appropriate for high impact workouts. To be sure you're in the right sneakers, go to a knowledgeable shoe store where they observe your stride and foot type before fitting you in a pair of shoes. Tell them you will be doing "bootcamp activities" such as running on uneven surfaces, jumping and performing multi-directional movements.
I'm so sore, is this normal?
Your muscles don't care whether you've run marathons, climbed mountains, or haven't worked out in 6 months, Ultimate Bootcamp workouts are a shock to the system. The first week you will be sore, no way around it! After week one, you will begin to feel stronger as your body acclimates to the workouts. Soreness will come much less frequently after week one, but don't be fooled; if you continue to give your 100% every day the results will come!
How much water should I be drinking?
Youd be surprised how easy it is to dehydrate. Sweating during sleep (especially during the humid months), drinking caffeinated liquids such as coffee, alcohol, etc., and exercising are just some of the ways in which you lower the body's level of hydration. Make sure you're drinking at LEAST 65-70 fl. oz. of water throughout the day. Try to remember the 40/40 rule of 40 oz. of water per 40 minutes of exercise; at least 8 before, 24 during, and 8 afterwards. Sports drinks with electrolytes can be a good addition to your water intake to help replenish potassium and calcium in your body if you are a heavy sweater. If you're unsure about your level of hydration, check your urine, the darker it is, the more dehydrated you are.
What should I be eating?
It all depends on your goals but across the board, all Ultimate Bootcamp participants need to fuel their bodies with energy to have successful workouts. If you're working out too early in the morning to eat breakfast, be sure to eat well the night before. Foods such as whole wheat pastas and grains are good sources of energy-rich complex carbohydrates. If you're working out in the evening, have a sensible snack about two hours beforehand. A low-fat energy bar and/or fruit are quite suitable.
After your workouts, make sure you eat well enough to replenish your depleted stores. Muscles need extra help to recover from the damage done by intense activity. Protein aids in the recovery of worked muscles, so try to eat some lean protein within an hour of your workout. Getting enough protein (egg whites, chicken, tuna, etc.) does NOT mean skipping on your carbs!! Not having enough fuel in your tank can lead to light-headedness or dizziness during classes.
Make sure to have healthy snacks with you at all times, you'll be hungry when you wake up, at 10am, at lunch, at 3pm...well, you get the picture. The best question you can ask yourself at meal time is "Will this fuel my workouts and help me reach my fitness goals?"
For more nutritional information, visit the Ultimate Bootcamp Blog.
Akkk, I've gained weight, what's going on?
Don't freak out yet! As we get stronger and tone the body, we gain lean muscle. The more muscle we have, the faster our metabolism becomes. The faster our metabolism, the better our bodies are at burning calories not only during workouts, but throughout your day's normal activities. An average bootcamper will not see a difference on the scale until weeks 4 or afterwards, so throw the scale in the back of your closet for now!
Also, nutrition plays a HUGE part in weight gain and loss. Make sure the calories you're eating have the purpose of fueling your workouts; candy bars and 4 glasses of wine don't count! It's a simple equation: the calories you eat need to be less than the calories you exercise away to lose weight.
For more nutritional information, visit the Ultimate Bootcamp Blog.
I'm starting to get pains in my knees/shins/back, what's going on?
A large majority of pains can be avoided with the appropriate pair of athletic shoes. For some, these pains are caused by tight muscles so be sure to give 100% while we stretch before and after class. An additional 10 minutes of stretching during your day could relieve the tightness; just be sure that your muscles are warm before stretching by taking a brisk walk. For others, the pain can be caused by prior injuries, weak muscles surrounding joints/tendons or even genetic abnormalities. DON'T BE STUBBORN! Be sure to consult with your physician before exacerbating the problem.
I find classes are too hard/not hard enough. How can I make sure I'm working at a level suitable for me?
Your Ultimate Bootcamp Fitness Trainers are not only your biggest motivator, but they are also there for your support. It's OKAY and EXPECTED that clients speak up before, during or after class to make sure their needs are being met. If you're finding some of the exercises to be uncomfortable in any way, ask your Fitness Trainer for a different exercise option. Knowing when to hold back in order to treat your body well is a skill that, sometimes, can be more difficult than pushing it forward.
Your Fitness Trainer is eager to help you achieve your goals safely and effectively.
Alternatively, if you find you're not being challenged enough, inform your Fitness Trainer. They will be more than excited to help push you further.
If for some reason you do not wish to speak with your Fitness Trainer directly, please don't hesitate to call or email us. We want to make sure everyone is getting the most out of their Ultimate Bootcamp experience!
I've finished a 4 week bootcamp, now what?
Almost everyone attends a 4 week Ultimate Bootcamp program because they want a kick-start to their fitness routine or they need to shake it up. Your fitness journey doesn't end with a 4 week bootcamp, it's actually a new beginning.
You'll find strength, confidence and feeling of pride that hopefully fuels your desire to keep moving and stay active. We hope that you use the momentum from your Ultimate Bootcamp experience to continue reaching towards your fitness goals, or even set new ones. Many bootcampers have been surprised at how quickly they see results with the guidance of our Fitness Trainers and camaraderie from the positive group environment that they return for another 4 week session. What's different the 2nd time around? Or even your 5th time around? YOU!
It doesn't matter if you were at the head of the pack in every exercise, or just happy that you made it through the hour long workouts, you get stronger. As our Fitness Trainers recognize your gains in strength, they will push you harder, providing more challenging workout options so you continue to see results. Also, our Progressive Fitness Formula is designed to help you gain results quickly, without burning out or over training.
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